MemoryFox

Make your video content more engaging at a glance by updating its thumbnail. Follow the steps below to easily customize the preview image for any video within your MemoryFox account.

How to change the thumbnail of a video?

Do you have content you would love to add to your MemoryFox account, but don’t know how to add it? We got you covered.

How to Bulk Upload Content into Your MemoryFox Account

Need to save your favorite stories, testimonials, or video submissions? Downloading content from your MemoryFox account is fast, easy, and just a couple of clicks away.

How to download content from your MemoryFox account?

Is this your first time submitting a story via MemoryFox? Have no fear, we’re to help!

How to Submit a Story to MemoryFox

Using MemoryFox’s Tag feature allows you to easily organize, sort, and search your content for specific projects.

How to Tag Your MemoryFox Content

Want to share any particular content in your Story Bank as just one piece of content? We've got you!

How to turn a video/photo into a single piece content share link?

Need to locate submissions from a specific individual? Whether you’re curating content for a campaign or tracking contributor activity, filtering by user is a quick and powerful way to stay…

👤 How to Filter Content by Users in the Story Bank

Approving a content is required when you've tied a live campaign to your story page and auto-approve is not turned on, you'll need to manually approve the content you want…

How to approve content?

Sharon Rajan

Storybank

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.