Let’s walk through how to resolve it and set your campaign up for success.
🚨 Why This Error Occurs?
This error usually appears when no Calls to Action (CTAs) are included during the campaign setup. Without CTAs, your audience has nothing to respond to - no tasks, no prompts, no submissions.
Adding at least one CTA is critical to activate your campaign and guide your participants.
📚 Need a Refresher?
Check out our full guide:
🛠️ How to Add Actions to Your Campaign
Step 1: Create a Call to Action
While editing your campaign, click “Add New Field” to create a CTA.
Step 2: Define the CTA
Name: Clearly state what you’re asking for (e.g., “Share your story” or “Upload your photo”).
Further Instructions: Provide helpful context or detailed directions so users know exactly what to do.
Step 3: Select a Submission Type
Choose the media type you want users to submit:
📹 Video
📷 Photo
📝 Text
📎 Other Files (recommended as a backup so users can upload from their device library)
Fox Tip: We recommend selecting one main media type (video, photo, or text), but we also recommend selecting Other Files as a safety net. This will allow your community to access their photo or file library on their device, making it super easy for them to add content previously taken.
Step 4: Save the CTA
Click “Save” to add your action to the campaign.
📌 Fox Tip: If you have more than one CTA and want to control the order: Add numbers to the beginning of each CTA Name (e.g., “1. Upload Your Video”, “2. Describe Your Story”). Keeping CTAs numbered helps your audience navigate the prompts more easily.
✅ You’re All Set!
Once your CTAs are added and saved, your campaign will be active and ready to engage your community.
Still have questions? Reach out, we’re always happy to help!